Delivery Policy for Good Distribution
Last Updated: 09/12/2023
This Delivery Policy outlines the terms and conditions related to the delivery of products purchased from Good Distribution ("we," "our," or "us"). By making a purchase on our website, you agree to the terms presented in this policy.
Shipping Methods:
We offer various shipping options to cater to your needs, including standard, expedited, and overnight delivery. The availability of these options may vary based on your location and the products you've selected.
Processing Time:
Once your order is received and payment is confirmed, we will process it within [processing time] business days. Processing times may vary based on product availability and order volume.
Shipping Time:
The shipping time depends on the shipping method you choose and your location. Estimated shipping times will be provided during the checkout process. Please note that these are estimates and actual delivery times may vary due to factors beyond our control.
Shipping Charges:
Shipping charges are calculated based on the weight, size, destination, and chosen shipping method for your order. The exact shipping cost will be displayed during the checkout process.
Order Tracking:
We provide tracking information for all orders. Once your order is shipped, you will receive an email with tracking details, allowing you to monitor the progress of your delivery.
Delivery Address:
Please ensure that the delivery address you provide is accurate and complete. We are not responsible for delayed or undelivered orders due to incorrect address information.
Delivery Delays:
While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier issues. We appreciate your understanding in such situations.
Incomplete Deliveries:
In the event that a delivery is incomplete or incorrect, please contact our customer support within [number of days] days of receiving the order. We will work to resolve the issue promptly.
Refused Deliveries:
If a delivery is refused or returned due to incorrect address or recipient unavailability, additional shipping charges may apply for re-delivery.
Damaged or Lost Items:
In the unfortunate event that your order arrives damaged or is lost during transit, please contact us immediately. We will initiate an investigation and work to resolve the issue to your satisfaction.
Contact Us:
If you have any questions, concerns, or inquiries regarding our delivery policy, please contact our customer support team at (631) 219-3523.
By placing an order with us, you acknowledge and agree to abide by the terms outlined in this Delivery Policy.